• • Products that are eligible for return, can be returned within 7 days of receiving the item.

  • • Though we employ best practices in quality control, in case you receive a product in a damaged condition, please email the product picture and barcode number to us within 48 hours of receiving the product. This will help us to initiate the refund or replacement process immediately.

  • • Please check for the eligibility products for returns, it is clearly listed in the “Product Details” Section of the product page. Items which are marked as “Final Sale” are not eligible for returns. We advise you to make your purchases after reading all the details.

  • • Our Customer Care team is always there to assist you and, in the event, that you want a product exchanged, please contact the Customer care team and they will initiate the return pickup and share the details of date and time with you.

  • • Once a return request has been processed by our Customer Care, we will refund the amount as soon as it reaches us and the product is found in returnable condition.

  • • We are committed to processing all returns within 7 days. However if you face any difficulty or have any questions please contact our Customer Care team at care@artlyco.com

  • • All returns are at the discretion of the company

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